{"id":1818,"date":"2021-03-31T15:40:47","date_gmt":"2021-03-31T13:40:47","guid":{"rendered":"https:\/\/blog.fondation-ove.fr\/maschapuis\/?p=1818"},"modified":"2021-03-31T15:40:47","modified_gmt":"2021-03-31T13:40:47","slug":"un-avis-un-mecontentement-une-reclamation-une-seule-adresse","status":"publish","type":"post","link":"https:\/\/blog.fondation-ove.fr\/maschapuis\/2021\/03\/31\/un-avis-un-mecontentement-une-reclamation-une-seule-adresse\/","title":{"rendered":"Un avis, un m\u00e9contentement, une r\u00e9clamation ? Une seule adresse :"},"content":{"rendered":"\n<p class=\"has-text-align-center has-huge-font-size\"><a href=\"mailto:reclamation.maschapuis@fondation-ove.fr\"><strong>reclamation.maschapuis@fondation-ove.fr<\/strong><\/a><\/p>\n\n\n\n<p><strong>POURQUOI LA CREATION DE CETTE ADRESSE :<\/strong><\/p>\n\n\n\n<p>-Un point d&rsquo;am\u00e9lioration dans le cadre de la certification Handeo ;<\/p>\n\n\n\n<p>-Permet de centraliser  et de ne pas perdre l&rsquo;information ;<\/p>\n\n\n\n<p>-Permet de r\u00e9pondre dans un meilleur d\u00e9lais ;<\/p>\n\n\n\n<p>-Permet un traitement des r\u00e9clamations dans le cadre de notre d\u00e9marche d&rsquo;am\u00e9lioration  de la qualit\u00e9 ;<\/p>\n\n\n\n<p>-Un bilan annuel anonymis\u00e9 est transmis au CVS de la MAS.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>reclamation.maschapuis@fondation-ove.fr POURQUOI LA CREATION DE CETTE ADRESSE : -Un point d&rsquo;am\u00e9lioration dans le cadre de la certification Handeo ; -Permet de centraliser et de ne pas perdre l&rsquo;information ; -Permet de r\u00e9pondre dans un meilleur d\u00e9lais ; -Permet un traitement des r\u00e9clamations dans le cadre de notre d\u00e9marche d&rsquo;am\u00e9lioration de la qualit\u00e9 ; -Un bilan [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1818","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"_links":{"self":[{"href":"https:\/\/blog.fondation-ove.fr\/maschapuis\/wp-json\/wp\/v2\/posts\/1818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.fondation-ove.fr\/maschapuis\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.fondation-ove.fr\/maschapuis\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.fondation-ove.fr\/maschapuis\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.fondation-ove.fr\/maschapuis\/wp-json\/wp\/v2\/comments?post=1818"}],"version-history":[{"count":1,"href":"https:\/\/blog.fondation-ove.fr\/maschapuis\/wp-json\/wp\/v2\/posts\/1818\/revisions"}],"predecessor-version":[{"id":1819,"href":"https:\/\/blog.fondation-ove.fr\/maschapuis\/wp-json\/wp\/v2\/posts\/1818\/revisions\/1819"}],"wp:attachment":[{"href":"https:\/\/blog.fondation-ove.fr\/maschapuis\/wp-json\/wp\/v2\/media?parent=1818"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.fondation-ove.fr\/maschapuis\/wp-json\/wp\/v2\/categories?post=1818"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.fondation-ove.fr\/maschapuis\/wp-json\/wp\/v2\/tags?post=1818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}